Custom Orders

Interested in getting yourself a custom order? Here's the info:

All you have to do is drop me an email at hello@createdbylottie.com

To give you an idea of pricing, most of my recent custom orders have ranged between £350 - £700 GPB. I calculate the price of a piece based on its size and how many pieces are included, so the more complex designs tend to be more expensive. Though I can substitute glass for paint/wire on some designs keep it budget friendly.

These prices include international postage, however, not custom or import fees. I recommended you check on your local Gov site for that info, including info on US Tariffs (My understanding at the time of writing this is that USA customers do not pay for an item below $800USD)

I currently cannot ship to any countries within the EU due to new regulations :( 

In the email please let me know a little about what you would like including:

✨Photo references

✨Pose requests

✨Budgets

(If you're unsure I'm always happy to have creative freedom and put something together for you)

If your idea is possible I will respond and prompt you to purchase the custom deposit (via a link to my website). This is £50 and will be taken from the total cost of the piece.

Please only purchase this if prompted to by me, as the deposit is non-refundable.

Once you’ve paid the deposit you can breathe a sigh of relief!

I will design your template about a week before the start date. I’m happy to make up to two revisions per template (small changes don’t count), for further changes there will be a small fee. I’ll also send over some photos of the glass I plan to use. At this point I can give you an exact price for the piece.

I take full payment before I start working on your suncatcher, and it usually takes about 3-4 weeks until it will be ready to ship. I’m not able to make any changes once I have started working on your piece, though minor changes may be made at an additional fee.

Once I have cut all the glass I will send over a progress photo, then another when it’s all finished just before I ship!

If you have any more questions please don't hesitate to drop me a message

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